FAQ

The 17th edition of the Leiden International Film Festival will take place from Thursday the 3rd of November until Sunday the 13th of November 2022.

Tickets for all films, parties and other activities of the LIFF are available online at www.liff.nl. In addition to online sales, tickets can also be purchased during the festival at the registers in Trianon and Kijkhuis from 30 minutes before the start of the first film. All cash registers are Pin Only.

Sometimes you can't figure it out by yourself and you might have a question. Fortunately, you are not alone! Check here if your question has already been answered, otherwise send an email to info@liff.nl!

General Information

The official opening of the festival will be on Thursday, the 3rd of November. From Friday the 4th of November, you can watch movies every day, all day long. On Sunday the 13th of November, we will screen the closing film and after that it's time to return to the real world!

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LIFF started in 2006. Back then, the festival lasted only two days. We have now grown to be one of the largest filmfestivals in the Netherlands. Every year, LIFF will guarantee major international premieres, interesting storytellers from all over the film world and of course, the best parties!

That's not really a question, but for more information, you can always have a look at our program which will be online from October 2022.

The full program of 2022 will be online around at the end of October. However, in the busy film world, a special and unexpected premiere may just sneak in last minute. So make sure to stay informed by subscribing to our newsletter and following us on Facebook or Instagram.

Do you prefer to buy your tickets at the box office? This is possible from the 3rd of November. The festival ticket offices open 30 minutes before the start of the first film on every day.

LIFF takes place in the city center of Leiden. Most screenings are in Trianon, Kijkhuis and LIDO, but a few specials are shown in Scheltema, among others. The location is always stated on the website as well as the movie ticket. For a full list of our festival locations, take a look here. Note: all festival ticket offices are Pin Only.

Would you like to grab a bite or a drink before or after your movie? Have a look at LIFF's local partners.

Cinemas

Trianon
Breestraat 31
2311 CH Leiden

Kijkhuis
Vrouwenkerksteeg 10
2312 WS Leiden

Lido
Steenstraat 39
2312 BV Leiden

Ticketing

Yes! During the festival you can go to our ticket offices in Trianon, Kijkhuis and LIDO. The ticket offices in Trianon and Kijkhuis open 30 minutes before the start of the first film. All cash registers at LIFF are Pin Only.

It is not possible to select seats when buying your tickets, so you can sit anywhere you like!

It is not possible to return purchased tickets. Your purchase are final as soon as the payment order has been issued. If something went wrong with your order, please send an email with a brief explanation to info@liff.nl.

Cineville tickets can be canceled up to 15 minutes before the start of the film. This can be done through My LIFF.

If you have purchased your tickets online, you will receive an email with your ticket and a barcode. You do not have to print this e-ticket, you can just show the e-ticket on a smartphone or tablet at the entrance of the cinema. Online ticket sales close half an hour before a film starts. If the movie is not yet sold out, tickets will still be sold at the ticket offices on location. Note: Pin Only.

It is not possible to select seats when buying your tickets, so you can sit anywhere you want!

If you have paid but not immediately received an e-mail with your ticket, you can refresh your inbox first. It can also happen that the tickets end up in your spam box.
If you have taken a good look everywhere, you can always send an email to info@fliff.nl. We will then check whether the order is in the ticket system and can send the tickets again. Some emails can be delayed up to a day.

Accessibility

Wheelchair accessibility differs per location.

Trianon
Trianon 1 has wheelchair spaces. The entrance of the hall is slightly sloping, so it is recommended to bring somebody with you. The building has a wheelchairfriendly toilet. In Trianon 2 and 3, it is possible to create wheelchair spaces. In this case, the wheelchair is placed in front of the first row of seats in the cinema. Large mobility scooters only fit in Room 1 of Trianon.

Kijkhuis
Room 1 is accessible with a wheelchair in the Kijkhuis. To be able to enter the building, a ramp will be laid out. The toilets in the Kijkhuis are not wheelchairfriendly.

You can easily reach Leiden by train. From the central station, it is about a ten minute walk to the various festival locations, or a few minutes by bus. Do you prefer to come by car? In that case, you can park your car in one of the municipal parking locations, which are also close to the festival locations.

Prepaid Shows

Going to LIFF with a large group? This is possible with a nice discount to make your group trip even more fun! Of course prepaid tickets can also be used for LIFFicionado's who want to attend lots of movies themselves! Whether you want to watch the same film with ten different people, or go to ten films on your own: the prepaid tickets are perfect for you.

* Prepaid tickets are valid for the opening movie but not for other special screenings.

Prepaid tickets can be purchased online and at the festival ticket offices in Trianon, Kijkhuis and LIDO before the start of the festival. 

* Prepaid tickets are valid for opening night but not for other special screenings.

Cineville pass

When ordering the pass, there is an option to indicate that it is a gift. After clicking this, you can enter the details of the person to whom you are giving the card as a gift, but enter your own account number. After having payed the first installment, an amount of €17.50 (≤ age 29) or € 21, - will then be collected at the end of each month to cover the following month. Note: a Cineville card has a minimum subscription period of 4 months and is valid until canceled.

The Cineville card is a monthly subscription that gives you unlimited access to all regular and many special filmscreenings from film theaters in Amsterdam, Rotterdam, The Hague, Utrecht, Maastricht, Haarlem, Leiden, Zwolle, Alkmaar, Schiedam, Dordrecht, Diemen, Delft and Castricum. This will only cost you € 17.50 (≤ 29 years) or € 21 per month.

In addition, the pass also provides access to regular films at LIFF this year. The subscription is for a minimum of four months, after which you can cancel every month.

A Cineville card can easily be ordered online. After paying the first installment, you will receive a temporary Cineville card through email, which you can directly use to visit performances until you receive your actual card at home.

Catering partners

Grabbing a bite to eat before your film, or having a drink afterwards - go to LIFF's local partners! Go to this page for a selection of the best restaurants and cafés in Leiden.